Crikez's Terms and Conditions – Complete & Transparent

By using the Crikez website and mobile application, you automatically agree to these terms and conditions. These terms constitute a legally binding agreement between Crikez and its members. If you disagree with any part of these terms, please stop using the platform.

Crikez is committed to being honest and transparent with its members. That is why we have written these terms in plain, clear language rather than complex legal jargon. However, this remains a legally binding document, so please read it in full.

A valid email address or mobile number is required to register as a Crikez member. All information provided at the time of registration must be true, accurate, and up to date.

• Each person may register only one account. Multiple accounts under the same individual will be treated as fraud.
• The name and ID details provided at registration must be genuine and belong to you.
• Keeping your account password confidential is your responsibility. Do not share your password with anyone.
• Selling or transferring your account to another person is strictly prohibited.
• Crikez may request KYC verification at any time if suspicious activity is detected.

Crikez is an adults-only platform. Accounts cannot be opened unless the following eligibility requirements are met.

• The applicant must be at least 18 years of age.
• Online gaming must be legal in the country or region from which you are accessing the platform.
• Professional sports officials or referees involved in events available on Crikez are not permitted to place bets on those events.
• Crikez employees and their immediate family members are not permitted to open an account.

To add funds to your Crikez account, you must use a supported payment method. All transactions are processed in Bangladesh Taka (BDT).

• Supported methods: Mobile Banking, Bank Transfer, and approved payment cards.
• Minimum deposit amount is BDT 100, or as required by the applicable payment method.
• Deposits are usually credited to your account instantly. In the event of a technical issue, there may be a delay of 2–4 hours.
• Deposits must be made from your own payment method. Third-party payments are not accepted.
• Any suspicious deposit may be temporarily held pending investigation.

The following rules apply when withdrawing winnings from Crikez. Withdrawals are only possible from verified accounts.

• Full KYC verification (name, age, and ID) must be completed before any withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the deposit.
• Minimum withdrawal amount is BDT 500.
• Processing times: Mobile Banking 2–6 hours, Bank Transfer 1–3 business days.
• Winnings from bonuses must meet the wagering requirement before any withdrawal can be made.
• Crikez reserves the right to delay or cancel withdrawals in cases of suspected suspicious activity.

Crikez regularly offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which are listed on the bonus page or within the offer details.

• The welcome bonus can only be claimed once by new members.
• Each bonus has its own wagering requirement, typically ranging from 5x to 40x.
• Withdrawals cannot be made directly from a bonus balance — wagering requirements must be completed first.
• Bonuses may only be used on specific games — refer to the offer details.
• If bonus abuse is detected — such as multiple accounts or false information — all bonuses will be cancelled.
• Crikez reserves the right to modify or cancel any bonus offer.

All games on Crikez are sourced from licensed providers. Every game outcome is completely fair and unbiased.

• All games use RNG (Random Number Generator) or real live dealers.
• If a game is cancelled due to a technical error, all bets will be refunded.
• If your internet connection is lost, the game will be settled based on the last state saved on Crikez's servers.
• In the event of a dispute over a game result, Crikez's system logs will serve as the final record.
• Maximum bet limits are set individually per game and are subject to change.

The following activities are strictly prohibited on Crikez. If any such activity is confirmed, the account will be closed and assets may be forfeited.

• Operating multiple accounts for the same individual or household.
• Depositing using another person's credit card or payment account.
• Exploiting system vulnerabilities for unfair advantage or using unauthorized software.
• Bonus abuse — exploiting an offer multiple times or across multiple accounts in an unauthorized manner.
• Money laundering or transactions involving illegal funds.
• Unauthorized use of Crikez's brand name or logo.

Crikez is firmly committed to responsible gaming. Gaming should always be a form of entertainment—not a source of income.

• Members can set daily, weekly, or monthly deposit limits on their account.
• The self-exclusion feature allows you to suspend your account for anywhere from 24 hours up to 5 years.
• Once a cooling-off period is requested, the account will be temporarily deactivated within 24 hours.
• If signs of a gaming problem are identified, Crikez will proactively offer assistance.

For more information on responsible gaming, visit our Responsible Gaming Page View.

Your personal information is completely secure with Crikez. We do not sell your data to third parties without your consent.

• Information collected during registration is used solely for account management and KYC purposes.
• All data is secured with 256-bit SSL encryption.
• User information may be disclosed to law enforcement agencies in response to valid legal requests.

For more details, visit our Privacy Policy Read.

A member may close their account at any time. Crikez also reserves the right to close or suspend accounts under certain circumstances.

• To voluntarily close your account, contact the support team. Any remaining balance will be processed for withdrawal.
• Crikez reserves the right to close an account without notice in the event of a terms violation.
• If fraud is confirmed, the account balance will be forfeited and legal action may be taken.
• A separate notice will be issued before any inactivity fee is deducted from accounts dormant for 12 months.

Crikez reserves the right to partially or fully update these terms and conditions at any time. Members will be notified of significant changes via email or in-platform notifications.

• Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.
• If you disagree with the changes, you may close your account and withdraw your remaining balance.
• The date of the most recent update will always be shown on this page.

If you have any questions about these terms and conditions, please contact the Crikez support team.

• Live chat support on the app and website: available 24/7.
• Email: [email protected] (plain text only — not a clickable link)
• You can typically expect a response within 2–4 hours.